1.1. Subject as herein provided Petrotec-Inovação e Industria, SA, hereinafter referred as Vendor, warrants to “The Customer” hereinafter referred as the “Purchaser”, that all Products supplied hereunder will be of merchantable quality and will comply with the specifications agreed for them and shall be free from defects in design, workmanship and material for a period of twelve months (12) months from the date of shipment or 13 months from date of commissioning whatever ends first.

1.1.1. Exceptions:
The warranty is limited to 1 500 000 (one million five hundred thousand) liters, in single or double dispenser, or 2 500 000 (two million five hundred
thousand) liters for Multi-products dispensers. The terminal, central units, card readers, are only 6 months warranty.

1.1.2. Exclusions:
Structures, hose retraction cables, filters, meters calibration, price programming, misuse, wrong warnings, electrical overcharges, maintenance services by non authorized personal, unauthorized materials or consumables, hoses, swivel, breakaway, sight glass (The use of unauthorized materials or consumables will cancel warranty).

1.2. In the event of any breach of the Vendor warranty in clause 1.1 (whether by reason of defective materials, production faults or otherwise) the Vendor liability shall be limited to:

1.2.1. Replacement of the Products or the parts thereof in question free of charge.

1.2.2. Provided that the Purchaser shall promptly inform the Vendor of any such faults or defects.

1.3. The warranty does not cover any expenses which are caused by negligent servicing or operation of the Products or misuse or operation of the Product or the parts thereof not in conformity with the operating and user manuals of the Products and the warranty does not cover normal wear and tear of parts such as brushes, lamps, neon tubes, tracks, nor does the warranty cover damages or malfunctions caused by matters, such as by lightning strikes, voltage or pressure changes.

1.4. The losses of potential profits are not compensated by the warranty and the warranty only covers possible damage to the Product.

1.5. The warranty does not cover any damage caused to the Product, if the Purchaser uses a servicing operation other than that service provided by the Vendor or which is duly authorized by the Vendor, neither does the warranty apply if the Purchaser uses components and parts other than those specified by the Vendor.

1.6. The Purchaser shall inform the Vendor in writing, within 30 days from the date of the first inspection or service report of any defect by the Purchaser or by the authorized service agent (hereinafter called “the service report”) of a possible warranty claim. After this period has expired the Vendor will not accept any claim under warranty.

The service report shall include, at least, the following information:
- Product type and serial number;
- Description of the fault;
- Measures carried out;
- Used service time;
- Replaced parts;
- Total amount of the Totalizer;
- Signature of the Purchaser;

1.7. The Vendor shall not accept any warranty claims after the period of 30 days referred to above.

1.8. The Company is not obliged to compensate a third party for any damage caused by the Product to such third party, however the Purchaser is obliged to ensure to have its own insurance which will cover any such third party liability and any damage caused to the Product itself.

1.9. Spare parts warranty;
CPU’s, Power Supplies, Pulser, Pump, Meter, Solenoid, Magnetic valve, Nozzle switch, Calculator, Counter, electrical Motor; Totalizer, Connection Interfaces, are 6 months warranted from fiscal note date, (all calibrations and sealings, are excluded).

1.10. Software
All licensed Petrotec Products are Copywriter protected and have 6 months warranty from fiscal note date. If the customer or distributor find any error, please communicate immediately to Petrotec Quality Department, Petrotec will supply a corrected version immediately.

1.11. This warranty will not be activated on behalf of software modifications to Petrotec licensed software, due to non authorized connections or modifications to external non approved equipment (card reader’s terminals, etc).

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